Terms of Service

Terms of Service

Initial Servers reserves the right to edit these Terms of Service at any time without such notice. It is the duty of the customer to check for changed.
Initial Servers reserves the right to refuse service and or access to the server to anyone at anytime

Game Server Usage

The player and spectator numbers are limited to the number of players a customer has rented, should a customer wish the number of players to be increased or decreased, they must seek permission from Initial Servers as additional costs may be incurred. Customers must first seek permission to change the number of players a server accepts and should this be compromised it may result in the suspension or termination of service.

Cancellations and Refunds

Initial Servers reserve the right to suspend or cancel a service with immediate effect should Initial Servers decide that an account is being used inappropriately, or otherwise misused. Initial Servers also reserve the right to terminate a contract without refunds should the user be found to have not adhere to these Terms and Conditions.
Initial Servers-Server accounts are for the use of primary owners ONLY and account holders are prohibited to give access of their server to a third party, this includes "lending" or "selling" a server, such misuse would lead to the owners account being terminated and monies would not be refunded.
Initial Servers reserves the right to suspend or terminate a service and or access at any time, in the event that the customer has followed the Terms of Service, then the customer will be entitled to a pro-rata refund based on the remaining period of membership.
In the event that a customer wishes to cancel an agreement, the customer must give 1 months notice of cancellation in writing. Any offers or incentives that have been made by Initial Servers for its services will be withdrawn. Fees charged on a prepay basis are non-refundable.
Initial Servers reserves the right to suspend or terminate a service and or access at any time, in the event that the customer has followed the Terms of Service, then the customer will be entitled to a pro-rata refund based on the remaining period of membership.
An administration fee may apply for early cancellation of a contract.
Customers may not attempt to connect to our servers through SSH, Telnet or other unauthorised connections, non compliance with this may lead to the server being suspended or terminated without refund.
Abusive behavior includes but is not limited to; swearing, insulting, cursing or threatening Initial Servers, its staff or customers and is strictly prohibited. Abuse of any kind, transmitted in any manner (internet, email, forum etc) will result in immediate termination of services and no refund of any kind will be offered.

Loss and Compensation

Initial Servers accepts no liability for any loss suffered as a result of any failure or fault in the service provided by Initial Servers. Compensation for such will be at the discretion of Initial Servers and shall not exceed the pro-rata value of the service provided. Compensation may take such form as an extension of the service or substitution with another service of equal or higher value to the original service provided. Cash compensation is at the discretion of Initial Servers.

Setup Time

Initial Servers cannot give guarantees on a set-up date for game servers, most services will be set up within 24 hours. Initial Servers will not overload its servers beyond reasonable capability in order to set up new services or servers. In the unlikely event that there is no space for a game server or services the customer may be added to a waiting list and when a server or service becomes available the customer's service will be set-up.

Indemnification

Customer agrees that it shall defend, indemnify, save and hold Initial Servers harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Initial Servers, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Initial Servers against liabilities arising out of:
(1) any injury to person or property caused by any products sold or otherwise distributed in connection with Initial Servers server;
(2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;
(3) copyright infringement and
(4) any defective products sold to customer from Initial Servers server.

Disclaimer

Initial Servers will not be responsible for any damages your business may suffer. Initial Servers makes no warranties of any kind, expressed or implied for services we provide. Initial Servers disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non deliveries, wrong delivery, and any and all service interruptions caused by Initial Servers and its employees. Initial Servers reserves the right to revise its policies at any time.